A new signal for business

Stop being the bottleneck in your own business

Ping is the system you talk to, to know what’s happening, what needs attention, and what’s slipping. So your team can run the business instead of waiting for you.

Book a Discovery Call →See it running on a real business →
PNR+Founders running their whole business on Ping. Quietly, in the background.
This week
23 enquiries
Active pipeline
₹18.2L · 9 deals
Needs you
4 approvals pending
This morningConnected. Listening live.
Ask Ping anything…⌘ K
Who it’s for

Built for founders who are tired of being the answer key

If your team still routes every decision through you, if your customers get a different experience depending on who picked up the phone, if your follow-ups live in your head, Ping is for you.

See how it works →
Workflows

Five jobs Ping does for your business

Set each one up once. Your team follows the same script, every day, for every customer. Same experience, every time.

Workflow 01

Lead Capture & Qualification

Every enquiry caught, qualified, and replied to before your competitor even sees it. From first touch to the moment your sales team takes over.

Set once · Runs daily
1
Capture enquiry from any channelWhatsApp, Instagram, website, walk-ins, referrals
2
Qualify: budget, timeline, intentPersonalised questions, no generic form
3
Send a personalised replyWithin minutes, in your voice
4
Book the discovery callCalendar link, auto-confirmed
5
Hand to sales with full contextEvery detail tagged and visible
Workflow 02

Customer Onboarding

Every customer gets the same first 30 days. Not whoever-was-free's version. Documents shared, kickoff scheduled, manager assigned, check-in done.

Set once · Runs daily
1
Send the welcome messageSame warmth, every time
2
Share onboarding documentsChecklist, brand assets, T&Cs
3
Schedule the kickoff callCalendar link, auto-confirmed
4
Assign the account managerCustomer knows who to talk to
5
Day-7 check-inCatch issues before they grow
Workflow 03

Customer Management

The day-to-day work that used to need your attention. Reminders, documents, updates, logged conversations, escalations when something stalls.

Set once · Runs daily
1
Send payment remindersPolite, on schedule, with a UPI link
2
Share weekly updatesProgress, blockers, next steps
3
Collect signed documentsFollowed up until received
4
Log every conversationSearchable, attributable
5
Escalate when a customer goes silent7 days quiet, Ping pings you
Workflow 04

Cross-sell & Up-sell

Sell more to the customers you already won. Ping spots the moment, drafts the pitch, sends it at the right time, follows up if needed.

Set once · Runs daily
1
Detect a milestone or signalAnniversary, new feature, larger usage
2
Match to a relevant offerNo spam, only what fits
3
Draft a personalised pitchIn your voice, with their name
4
Send at the right momentNot in the middle of a workday
5
Track response, follow upOne nudge, then graceful exit
Workflow 05

Customer Retention

Birthdays, anniversaries, festivals, win-backs. Customers don't drift because Ping doesn't forget. Loyalty milestones get rewarded automatically.

Set once · Runs daily
1
Track birthdays & anniversariesPulled from your CRM, never missed
2
Send a personalised greetingDay-of, personalised to them
3
Festival check-insDiwali, Holi, Eid, Christmas
4
Detect silence, trigger win-back60 days quiet, Ping reaches out
5
Reward loyalty milestonesYear 1, Year 2, lifetime customers

Five workflows, one engine. You set them up once. Your team runs them daily. Ping makes sure nothing slips.

The chat

You stop checking in. You start asking

Once your workflows are running, you do not track the business. You ask it. Ping watches every deal, every conversation, every campaign, so when you have a question, the answer is already there.

  • Q
    Status, anytime“How many enquiries this week?” “What’s pending from my side?” Get the answer, not a dashboard.
  • ⊙
    What’s slippingStalled deals, missed follow-ups, refund decisions waiting on you. Ping surfaces them, you don’t dig for them.
  • ↦
    Take action, not screenshotsReply with “yes” and the campaign goes out, the nudge gets sent, the team gets reassigned.
  • ↻
    It pings you tooBookings off vs last year. Vendor invoice overdue. Refund waiting on you. Ping reaches out before you ask.
Morning huddleConnected. Listening live.
Ask Ping anything…⌘ K
Customer

Running on a real business. Right now

Nature Narratives is a wildlife retreat brand operating across Central India. 50 retreats in year one. Every enquiry, qualification, booking, onboarding, and repeat-customer campaign runs on Ping.

I haven’t manually tracked a single booking in 3 months. I just ask Ping where things stand.
P
PiyushFounder · Nature Narratives
The business
Nature Narratives
Wildlife retreats across Central India
Visit the website →
Pricing

One plan. Everything included

No per-seat fees. No usage tiers. No feature gates. One price, your whole business on Ping.

Recommended
Ping · Standard

Run your business on Ping

Everything in one place. Leads, deals, onboarding, repeat customers, your team, and the chat that ties it all together.

₹25,000/month + GST
What you get
  • All 5 workflows: lead capture & qualification, onboarding, management, cross-sell, retention
  • The Ping chat. Ask your business anything
  • Unlimited users on your team
  • Setup to capture leads from every source into Ping
  • Customer onboarding sequences
  • Repeat & referral campaigns
  • Onboarding & setup by the Thinkonic team
  • Direct support from the founders
30-day exit clause. If Ping isn’t working for you, walk away. No questions asked.
Book a Discovery Call →
Ping · Custom

Multi-business, white-label, or bespoke

For founders running multiple businesses on Ping, agencies offering it to their clients, or operations that need something custom.

Let’s talk
Everything in Standard, plus
  • Multiple businesses on one Ping
  • White-label and custom domain
  • Custom workflows
  • Integration with your existing stack
  • Dedicated account owner
Pricing scoped to your business after a discovery call.
Talk to us →
Questions

Things founders ask, before they sign up

01Is Ping a CRM, a workflow tool, or something else?
Ping orchestrates the work: enquiries, qualification, deals, onboarding, repeat campaigns. But the product experience is conversational. You talk to it. It answers, surfaces what’s slipping, and runs the actions you confirm. Closer to ”an operator that knows your business” than a CRM you have to log into.
02How long does it take to set up?
We map your existing workflows to Ping during onboarding, which takes a few sessions over one to two weeks. You’re using Ping from day one. By the end of week two, your team is running the daily work inside it.
03What if my business needs a workflow you don’t have?
The five workflows cover most service businesses end-to-end. If your business genuinely needs something different, like a bespoke flow, a unique route, or an integration with another tool, that’s the Custom plan. We scope it on the discovery call.
04My team isn’t technical. Will they actually use it?
Your team uses Ping the way they already use WhatsApp. The chat is the interface. No dashboards to learn, no fields to fill. The orchestration sits behind the scenes; the team works in the conversation.
05What happens to my data if I leave?
Your data is yours. You can export everything at any time. Cancel any month and we hand over your data clean.
06Why ₹25,000 and not a per-seat or usage-based price?
Because the price should reflect the size of business that needs it, not the size of the team using it. A 30-person team running a real business should not pay 30 times more than a 1-person team doing the same work. One price. Whole business. Done.
Ready when you are

See Ping running on a real business

30-minute call. No slide deck. We’ll map Ping to your business live, with a real setup running in front of you.

Book a Discovery Call →Already using Ping? Sign in →